Washougal, Washington
Seeking adventures. Building ventures.
I've been connecting things and solving problems since I was a kid. Networking Apple IIe computers in elementary school. Running a BBS in high school. A food delivery service before apps existed. Television and racetrack software in my twenties. Broadcast tools because the "professional" solutions weren't user-friendly. Now telecommunications because too many communities and businesses get ignored by the big providers.
The thread connecting all of it is pretty simple: find people who are stuck with something that doesn't work well for them, and build something better. I've done it across industries for over 30 years now. Racetracks, radio stations, schools, rural communities, enterprise clients. Different problems, same approach.
These days I run NocTel Communications out of Washougal, Washington. VoIP, contact centers, panic buttons, digital signage, fiber Internet. But I'm always working on the next thing too. If you've got a problem nobody else is solving, that's usually where I get interested.
A timeline of ventures, products, and problems solved
Started connecting things before the Internet was mainstream. In elementary school, I was linking Apple IIe computers via serial ports. In high school, I ran a BBS on dialup modems and physically ran cable between buildings at Roseburg High School to connect the computer labs together. The instinct was always there.
My first real business. Negotiated with local restaurants, walked around downtown Roseburg with paper order forms taking lunch orders, then delivered food for a $1 delivery fee. An early Uber Eats, decades before the app existed.
Where it all started professionally. Learned to keep systems running when "live" meant there was no second take. That pressure taught me more about reliability than any certification ever could.
Built computer networks for gubernatorial campaigns and connected them to the "all new high tech Internet." Most people hadn't heard of it yet. I was already wiring it up for political operations.
Built a complete TV automation and traffic system for KROZ. Handled commercial scheduling, playback automation, and traffic management. My first real software product.
Started as a DJ at KRVM, a non-profit station in Eugene. Also worked at KAYO and KFMY in Olympia. The beginning of a broadcast career that's still going today.
Built before systems like it existed. A complete racetrack management platform on Linux with dumb terminals and receipt printers. Scoring, payouts, gate sales, demographics, reporting. The whole operation from ticket booth to finish line in one integrated system. Also was a member of the pit crew for a sprint car team traveling between Edmonton, Alberta Canada to Las Vegas, Nevada over numerous seasons.
Broadcast engineering for the big station groups. Wiring studios, climbing towers, transmitter maintenance, automation installs. Everything from the console to the top of the tower and back. Still supporting stations today across the US.
Ran technical operations for 6 radio stations: 4 FM, 2 AM, 10 transmitters, 3 translators, 6 on-air studios, 4 production rooms. Built a 95+ node network across two facilities and 4 transmitter sites. Supervised assistant engineers, managed daily repairs, construction projects, and studio upgrades.
Built a wireless ISP serving the Umpqua River area. Sometimes that meant climbing trees to mount antennas. Connecting rural communities before fiber was an option.
The first digital web aircheck system. Stations could access recordings via Internet, listen back to what aired, and email clips in seconds instead of shipping tapes. Many copied it later. We did it first.
Short for "Air Remote," years before AI meant anything else. Easy-to-use industrial control for broadcasting before easy-to-use existed. Modular design, up to 768 cards across 64 chassis. Interfaced with everything: RDS encoders, automation, IBOC transmitters, audio processors.
Conceived NocTel while working internationally. A full-featured business phone system that doesn't cost a fortune. The difference? We actually pick up when you call, and we don't charge extra for features that should be standard. This became the foundation for everything that followed.
SoundSpout: network-based customized interactive background music. ForecastPhone: custom telephony platform for broadcast stations. Built while running broadcast and network engineering services for stations across the US.
Aggregated emergency call data from multiple jurisdictions onto a single Portland-area map for the KEX newsroom. Real-time situational awareness across agencies that didn't normally talk to each other.
Joined ICANN as network and systems engineer. High-sensitivity traffic for ICANN and IANA. 24/7/365 emergency response to global cyber intrusions. Built remote participation services for multi-language international conferences.
Took NocTel from concept to company. Found a niche in education and government. When we needed to grow, we built more products to serve existing customers better. That philosophy still drives everything we do.
Web-based contact center that supervisors and agents can manage from anywhere. Built because our customers needed it.
Born from frustration with dying analog paging systems. IP-based paging with HD sound, zone management, strobe lights. Schools love it.
Moved the company to Washougal and discovered nobody would provide decent Internet. Comcast quoted $300k. Frontier said impossible. So we built our own network. Started with 10 neighbors, then 40, now expanding as fast as we can. During COVID, prioritized getting teachers and students online first.
Reporting that actually tells you something useful. Pulls data from all NocTel services into user friendly, easy to digest, customizable dashboards.
Your business extension on your smartphone. Make and receive calls from your work number without giving out your personal cell.
Wireless panic buttons and action devices for when seconds matter. 900MHz signals that penetrate walls and cover entire campuses. One press can trigger calls, unlock doors, sound alarms, send messages. But it's not just safety: Now can monitor any IoT sensor. Restaurants tracking refrigeration temps and beer keg status. Retail stores counting foot traffic. Anywhere you need to know what's happening in real time.
Anywhere there's a sign being manually updated, we automate it. Restaurants, meeting rooms, conferences, airports, lobbies, hallways. Web-controlled, easy to update, works with standard hardware. If you're still changing signs by hand, there's a better way.
A connection platform I built because I needed it. Entrepreneurs need hiking buddies too. Helps you keep track of your people, business and personal, in one place.
Enterprise NAC that actually makes sense. Centralized RADIUS and LDAP authentication as a ready-to-deploy virtual appliance. Certificate auth, TOTP 2FA, vendor-specific attributes, real-time visibility. Deploy in minutes, not months. Built because legacy NAC solutions are overcomplicated, overpriced, and over-engineered.
This isn't even everything. IoT hardware development, integrations, system deployments, internal tools, and ideas that haven't shipped yet. I'm just getting started. Looking for partners and collaborators to build the next wave. If you see problems worth solving, let's build more stuff together.
Keeping local traffic local
Volunteer Network Engineer
NWAX is Oregon's top Internet exchange with over 100 members exchanging 560+ Gbps daily. I volunteer as a network engineer, helping set up ports, perform maintenance, and support members. The whole idea is simple: regional traffic should stay on direct paths instead of bouncing across the country. Better performance, lower costs, more resilient networks for everyone in the Pacific Northwest.
Founding Supporter
When folks in Eugene wanted to bring peering infrastructure south of Portland, I was glad to help get it off the ground. Same philosophy as NWAX. Local traffic should stay local.
Featured Tenant & Infrastructure Partner
We partnered with the Port to bring fiber to their tenants and moved our headquarters to their industrial park. During COVID, the NocTel Fiber team prioritized high-speed Internet to Washougal and Camas teachers and students. The Port named us Featured Tenant of the Year in 2024. It's a good example of what happens when local organizations work together instead of waiting for big carriers to care.
Park Sponsor · Since 2022
NocTel adopted Reflection Plaza in downtown Washougal as a community outreach project. We help keep it clean and ready for events like the Washougal Community Market and Christmas tree lighting. Other providers don't do this. We think being part of the community means actually showing up.
The people who make it happen
Whether you've got a project, want to talk networking, or just want to connect, drop me a line. I do my best to respond to everything.